investigative solutions group unlimitedWe do not distribute e-mail addresses, names phone numbers or any personal information collected on our website. Any information you provide is strictly for the use of ISGU and will never be shared to outside sources. ISGU has a strict policy for handling client information. All information obtained for and/or from our clients and prospects is considered confidential from the initial contact and is protected to the fullest extent possible, as allowed by law. We do not advertise, publish or disclose the names of our clients and prospects. We do not sell, lease, trade, barter, or rent any personally identifiably information about our clients and prospects or their businesses to any outside third party.
This policy covers all persons, businesses, and organizations working with or doing business with ISGU, both during and after employment, and/or when business with ISGU has been terminated with the EXCEPTION as outlined by the Texas Administrative Code, Title 37, Part 1, RULE §35.40 Confidential Information:
(a) Information that is contained in reports or records held by a licensee, registrant or
commissioned security officer that concerns the location of an alarm system, the name of the occupant of an alarm system location, or the type of alarm system or any information pursuant to business activities regulated under Chapter 1702, Texas Occupations Code, is confidential and shall only be disclosed to the board, a law enforcement agency or as otherwise require by state law or court order.
(b) This section does not apply to and does not require or authorize the licensee, registrant or commissioned security officer to give a client notice of:
(1) a demand or inquiry from a municipal, state or federal government agency authorize by law to conduct an examination of certain records;
(2) a record request from a municipal, state, or federal government agency instrumentally under statutory or administrative authority that provides for, or is accompanied by, a specific mechanism for discovery and protection of a client record;
(3) a record request from or report to a governmental agency arising out of the
investigation or prosecution of a criminal offense;
(4) a record request by a duly appointed receiver of the client;
(5) an investigative demand or inquiry from a state legislative investigative committee; or
(6) an investigative demand or inquiry from the attorney general of this state as
authorized by law other than the procedural law governing discovery in civil cases.